The Service Level Agreement (SLA) objects are used to monitor the availability of a particular IP site. By creating a SLA object, you indicate which IP site to monitor. The Exinda appliance will send one ICMP ping every 10 seconds to the IP address. You can specify the ping packet size to use. You can also specify when an alert will be triggered by specifying the ping latency threshold and the duration that the ping latency threshold was exceeded. An alert is triggered when the latency of the SLA site exceeds the latency threshold for longer than the specified duration.
Where do I find this configuration?
Go to Configuration > Objects > Service Levels > Service Level Agreements.
To create a Service Level Agreement (SLA) object
Type the Latency Threshold (in ms), such that you want to be notified if this threshold is consistently exceeded.
The default is 500 milliseconds.
Enter the ping packet size (in bytes) to use in the Ping Size field.
The default is 64 bytes.
Select the duration, that is the amount of time that the latency threshold needs to be exceeded before the alert is sent. The options are:
Click the Apply Changes button.
The object is added to the list of configured SLA objects.
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Note Ensure that the Send Email alert is enabled for this on the Configuration > System > Setup > Alerts page. Valid SMTP and email settings are required for email alerts. To configure, see |
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